General

The Member Terms and Conditions document the operation of the GKTech Loyalty Program and loyalty transactions that arise as a consequence of the GKTech Loyalty Program.

Individuals who join the GKTech Loyalty Program agree to be bound by these Member Terms and Conditions.

The Member Terms and Conditions may be modified at any time without prior notification by GKTech in its absolute discretion. Any modification to the Member Terms and Conditions may be applied to a Member retrospectively.

GKTech will not accept any liability for any Member Email that is misdirected, lost or not received.

GKTech will not accept any liability for any Technical Issues that may cause damage to any computer related to or used in connection with the GKTech Loyalty Program.

GKTech may collect personal information from Members for the purpose of facilitating the GKTech Loyalty Program. Personal information will be handled in accordance with GKTech’s Privacy Policy.

GKTech reserves the right to cancel, terminate, modify or suspend the GKTech Loyalty Program or any aspect of it or at its election, to payout any Rewards, reset Spend Balances, at any time and without notice. Without limitation to the foregoing rights, GKTech reserved the right to transfer Members to such other loyalty program owned, operated, managed or administered by GKTech.

GKTech may, at any time and in its absolute discretion, require a Member to provide to GKTech proof of identification (in a form requested by GKTech) for GKTech to verify the authenticity of a Member’s membership and compliance with the Member Terms and Conditions. Failure to provide proof of identification may result in termination of a Member’s involvement in the GKTech Loyalty Program.

GKTech will not be liable for any tax liability incurred by a Member in connection with the GKTech Loyalty Program, including that incurred in the provision and/or utilisation of Rewards.

These Member Terms and Conditions are to be read in conjunction with any additional conditions associated with Rewards, including without limitation with the Website
Terms and Conditions and other relevant GKTech policies and or terms and conditions.

GKTech’s decision in relation to all matters arising in relation to the GKTech Loyalty Program is final and binding.

Reference to a ‘day’ in these Member Terms and Conditions shall mean a 24 hour period ending at 11.59pm AEDT;

Any failure or delay by GKTech in exercising its rights under these terms does not constitute a waiver of those rights. Any waiver by GKTech must be in writing and signed by an authorised officer of GKTech.

Nothing in these Member Terms & Conditions is intended to contravene any applicable law. To the extent that any provisions in these Member Terms and Conditions is invalid or unenforceable, it is to be read down so as to be valid and enforceable, and otherwise must be severed to the extent of any invalidity or unenforceability, without affecting the remaining provisions of these Member Terms & Conditions.

Membership

An individual becomes a Member as at the Join Date.

An individual is deemed to be a Member when they sign up online and or use their GKTech Loyalty points during a transaction and/or earn or redeem Rewards.

At any time, Members may only have one account to the GKTech Loyalty Program. Members may not transfer their account or Rewards to another person.

GKTech reserves the right to modify, refuse or terminate a Member’s account to the GKTech Loyalty Program without notice or reason and at its absolute discretion.

A Member may end their membership at any time by contacting GKTech’s Customer Service team via email at sales@gktech.com or sales@gktech.com.au

By joining the GKTech Loyalty Program, an individual consents to GKTech contacting them to provide them with consumer or marketing information and notifying them of Rewards or other products and special offers.

Earning GKTech Points

The GKTech Loyalty Program operates by attributing different Rewards (as nominated by GKTech from time to time) to the GKTech Loyalty Program.

When a Member completes a transaction the sub total amount, minus discounts, shipping and taxes of the Valid Purchase is added to their Points Balance on the day the transaction is made.

GKTech will endeavour to notify the Member via email when the Member is entitled to a Reward. If a member unsubscribes from GKTech Member Emails their Rewards balance will be viewable online only.

At its sole discretion, GKTech may update a Member account with a Reward as a consequence of a purchasing behaviour, incentive and/or promotional activities.

GKTech reserves the right to withdraw, cancel or vary the Rewards without notice and at any time for any reason whatsoever in its absolute discretion including without limitation Rewards awarded in error or Rewards earned fraudulently.

Rewards cannot be sold, transferred or assigned and are not redeemable for cash or any other like instruments, including (but not limited to) gift vouchers, gift cards, cheques and credit notes. Rewards do not represent legal tender in any country.

Rewards cannot be earned using other Rewards as part of the transaction.

If a Membership is terminated from the GKTech Loyalty Program, all outstanding and future Rewards will no longer be valid and will be rendered null and void.

When a Member returns a purchase in-store or via post, the net amount of the transaction will be deducted from the Member's Points and the Reward that was previously awarded will be adjusted or reversed.

If an online order is cancelled, GKTech may adjust or reverse Rewards that were previously awarded to a Member in that transaction.

Members can view their Rewards at any time by logging into their account online on the Website. 

Redemption of Rewards

To redeem any applicable Reward when transacting online on the Website, a Member must ensure they are logged into a valid account.

Rewards cannot be redeemed in conjunction with any other offer unless otherwise indicated.

All Rewards have an expiry date listed with the Reward, at which point they will no longer be available for redemption. GKTech reserves the right to change the expiry date of any Reward at any time without notice.

GKTech will not be held responsible or liable if Rewards are not able to be redeemed for whatever reason but specifically, in the case of a Technical Issue including without limitation the failure of software or hardware.

Rewards can only be redeemed once.

GKTech reserves the right in its absolute discretion to exclude certain items and promotions from being redeemed by using Rewards.

Returns: If a customer wishes to return a purchase reasons other than that the goods are faulty or misdescribed:

Any Reward redeemed or utilised during the original purchase can be honoured for an exchange, otherwise it will be reversed;

Any Spend & Earn Reward that was earned from the original purchase and is still active will be reversed.